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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated?

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Yes. World Cup Hub operates under a licence issued by the Curaçao eGaming Authority, which requires the site to follow strict fairness and player‑protection rules. The licence number is displayed in the site’s footer, and the platform undergoes regular independent audits of its games and financial processes.

02

What payment methods can I use to deposit and withdraw at World Cup Hub?

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World Cup Hub accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfers. Crypto deposits (Bitcoin, Ethereum, USDT) are also supported with no minimum, and withdrawals to e‑wallets usually clear within 24 hours; card and bank transfers take 3‑5 business days.

03

How does the welcome bonus work and what are the wagering requirements?

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New customers get a 100 % match bonus up to $200 on their first deposit. The bonus must be turned over 35 times (only the bonus amount) within 30 days before a withdrawal is allowed. If the wagering isn’t completed in time, the bonus and any winnings are forfeited.

04

What types of bets can I place on World Cup matches at World Cup Hub?

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World Cup Hub offers pre‑match and in‑play markets such as 1X2 (match result), over/under goals, Asian handicaps, correct‑score, first‑goalscorer, and tournament outrights. All markets are priced using real‑time odds that update as the game progresses.

05

Why do I need to verify my identity before I can withdraw at World Cup Hub?

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Verification is required to comply with anti‑money‑laundering regulations and to protect your account from fraud. You’ll need to upload a government‑issued ID and a recent utility bill; once approved, withdrawals are processed without delay. Unverified accounts are limited to a maximum withdrawal amount until KYC is complete.

06

What happens to my bet if a World Cup match is postponed or decided in extra time/penalties?

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If a match is postponed and not played within 48 hours, all bets on that fixture are void and stakes are refunded. For matches that go to extra time or penalties, all 90‑minute markets are settled on the score at the end of regular time, while ‘to win the match’ markets include extra time and penalties as per the market rules.